In Zonka Feedback, Offline Surveys enables you to collect feedback without an active Internet connection and syncs the responses back to the server the moment you go online. Fynzo Customer Feedback app can be used at. With Zonka Feedback, you can send your survey in your email as a part of your email signature. First, tell employees that you - as their manager - want their feedback; and second, give them the opportunities to provide it. Employee Health & Safety . But this time . Zonka's Customer Experience Management (CEM) Platform is changing the way businesses around the globe capture, understand, and manage feedback and experience for customers, patients and employees. Zonka Feedback is a multi-channel feedback system and survey app with actionable insights, real-time reporting and collaborative inbox. Por ahora no la hemos probado mucho, sólo tenemos una encuesta funcionando, un NPS que está funcionando muy bien. A multi-channel, multi-location feedback platform, Zonka Feedback is both powerful and easy to use, to completely transform your Customer Feedback Management and build amazing Customer Experiences. Customer Feedback App; 5 Simple steps to measure customer satisfaction. Zonka Feedback is a brilliant survey tool that provides a comprehensive solution to gather user feedback and opinions. . All businesses who aspire to improve based on feedback - be it from customers, prospects, employees, etc. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Trigger Surveys to participants after a Zoom Webinar . It allows its users to create surveys with their own color, design, brand, and styling and send them to the customers through . Customize Surveys with ready-to-use templates, 40+ question types, themes, white-labelling, logic, language and more. . Zonka CX Management Software captures experiences and feedback at all touchpoints including in-person, offline, online, email, and SMS, and . With Zonka Feedback, you can take feedback on tablets (Android and iPads), touchscreen kiosks, online surveys on websites, emails, and SMS. Zonka Feedback Awards. 2. The tool has really strong features such as an easy-to-use . Review Source: Capterra. Keep customers close and catch leads and site visitors with smart feedback management software. N/A. Overall Rating. Likes. About Zonka Feedback Zonka is a globally recognized Customer Experience Management Platform. Collect feedback on Kiosks, iPad and Android Tablets, Online Surveys . 4. It also includes real-time alerts, comprehensive feedback reports, and features that help close the feedback loop. With the Zonka Feedback and Zoom Integration, you can: Trigger Surveys to participants after a Zoom Meeting. $ 24 /mo. Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. understand and manage feedback and experience for customers, patients and employees. Get opinions from real users about Zonka Feedback with Capterra. Zonka Feedback InMoment Clarabridge Qualtrics Feedbackify Verint Foresee Opinionlab Usabilla Wootric. Zonka CX Management Platform captures experiences and . Hospitality, 501-1000 employees. In the wake of this predicament, Zonka Feedback has shifted to the Work From Home culture and made working from home mandatory for all our employees. Create engaging surveys that can be fully customized to match your branding and get feedback on the spot with multichannel survey distribution.. With out-of-the-box reporting and a collaborative platform, you can easily measure results and share them with your team. This article will take you through the steps of creating and customizing your surveys in your Zonka Feedback account. . About Zonka Feedback Zonka is a Complete Feedback Management & Survey Platform. Confirmit got a 8.8 score, while Zonka Feedback has a score of 8.6. GURUGRAM, India - March 24, 2021 - PRLog-- With so many positive reviews from the happy customers, Zonka Feedback has again achieved the recognition of being a 'High Performer' in the G2 Spring 2021 Grid report. Here, you can check the parallels and distinctions between Zonka Feedback (overall score at 8.6 and user satisfaction at 86%) and Loop11 (overall score at 7.2 and user satisfaction at N/A%). A great survey tool and UX management platform, offers advanced features. Zonka CX Management Software captures experiences and feedback at all touchpoints including in-person, offline, online, email, and SMS, and . The article points out that constructive feedback for managers begins with communication and opportunities. Zonka Feedback Key Features. Designed for small teams to get started with feedback management. Used the software for: Less than 6 months. Followers. Use Zonka Feedback on tablets, mobile, SMS, email and online to get real-time survey responses and feedback from visitors, patients, consumers, customers, employees and guests. In just 5 easy steps you can send SMS surveys to your patient using Zonka Feedback: You'll immediately be asked to create a survey as soon as you login. SpiderGap. Collect, manage and close in on customer feedback with Helprace - the ultimate Zonka Feedback alternative. Ease of Use. (billed yearly) $ 29 /mo. SpiderGap is a free performance management software used to perform 360-degree feedback on employees. . Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Set up feedback channels everyone - in office on tablet, through email . Every email is an opportunity to collect feedback from your customers and employees. Zonka Feedback Category: Business Software Profile: Zonka Feedback is the best feedback software for customers and employees. In this regard, Closing the Feedback Loop goes a step ahead by improving their . Cafeteria Feedback Run cafeteria surveys to find out if your company matches the needs of your employees. Value for Money. . Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Create engaging surveys that can be fully customized to match your branding and get feedback on the spot . 1. Lesser Negative Reviews Online. Still not sure about Zonka Feedback? Zonka Feedback CX Platform is a multichannel Survey & Feedback Software to transform the way you manage Employee & Customer Experience. Time used: Less than 2 years. 4 Ease of Use. Zonka CX Management Platform captures experiences and feedback at all touch points including in-person, offline, online, email and SMS, and provides a space for active listening. 1,391. Explore 61 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. Not Available The survey you have requested could not be found. 2 Ease-of . This app allows you to proactively share constructive feedback to others and foster a culture of ongoing improvement, anywhere, anytime. Enterprise Plus (Multi-Channel) $999/month. About Zonka Feedback Zonka is a Complete Feedback Management & Survey Platform. Zonka is the easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones. Zonka Feedback is a Customer Experience and Feedback platform that gives you the ability to create white-labeled and fully customized surveys to take feedback from Customers and Employees. Information Technology and Services, 1-10 employees. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Company size: 51-200 employees. Zonka Feedback, a leading Employee and Customer Experience Management platform has been awarded the title of 'High Performer in G2 Crowd's Spring 2021 Grid report. G2 Crowd evaluates […] Zonka Feedback. Customer Service. Features. 0 Features. Customize your survey to add company branding as well as any questions you'd like to ask. Pros. 글로벌 고객의 소리(VoC) 도구 시장 동향: 유형별 Cloud-Based On-Premise. Muy fác Zonka Feedback is a leading Customer Experience Management platform that helps businesses capture and analyze . With Zonka, create beautiful and customised surveys & feedback forms, set up your devices as Kiosks and get powerful reporting, intelligent insights and instant alerts. . Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. We, at Zonka Feedback, have employed a lot of measures to ensure that our employees are healthy and safe and that works go on usual in the midst of this global crisis. Zonka Feedback is a multi-channel feedback system and survey app with actionable insights, real-time reporting and collaborative inbox. Choose from one of the expert templates or create a survey from scratch. About Zonka Feedback. Zonka Feedback currently scores 91/100 in the Feedback Management category. Explore 61 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. Zonka Feedback is a Customer Feedback Software and Survey App that collects feedback from customers and employees with stunning CSAT, CES and NPS Surveys and actionable insights. With the help of Capterra, learn about Zonka Feedback, its features, pricing information, popular comparisons to other NPS products and more. But just like positive reviews invite new customers, negative reviews push the potential customers away. Employees Location Reviews Customers ; Zendesk Customer Satisfaction: 4.3 : Mikkel Svane : $19 : 2007 : $194 M : 3570+ San Francisco : 1521+ Reviews : 150000+ . This is based on user satisfaction (94/100), press buzz (40/100), recent user trends (rising), and other relevant information on Zonka Feedback gathered from around the web. Zonka's SaaS-based, multi-channel Feedback platform is one of the leaders in the market in capturing, understanding, and managing feedback and experience for customers, patients, and employees. 5 Ease-of-use Hace su trabajo perfectamente y nos ayuda mucho. So, here we are sharing 9 tips that help the managers to manage the remote team. It helps in improving employee performance. September 14, 2021 - Gurugram, Haryana - Zonka Feedback, a leading Employee and Customer Experience Management Platform, has been once again recognized by G2 in its multiple reports. Its unique and free access makes it the best option for startups. Once those elements are in place, there are a few questions for employees to consider when giving . Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Education, Aviation, Banks, Retail, Employees, Events & more. Facility Feedback Get constructive and real-time feedback about facilities and amenities in the organization. Benefits of Reducing Customer Effort Score. Features . Business. Sonali Pokhriyal. In this section It is very easy to set up and use, you can create surveys within minutes. Zonka Feedback is a multichannel customer feedback and survey platform that helps you collect, measure, and analyze customer satisfaction. Company size: 501-1,000 employees. Customized surveys, basic data capture & real-time reports. Turn your Android Tablets and iPads as Offline Kiosk Survey App to take feedback from customers and employees and capture data in real-time, without any assistance. Company size: 51-200 Employees Used Monthly for Free Trial; Review Source Value for Money. It is a comprehensive app and software that enables its clients to create and send beautiful surveys with their branding and style and receive feedback. 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